Work Location

Entebbe

Expected duration

As soon as possible for three (3) Months with a possibility of extension to a maximum duration of six (6) months.

Duties and Responsibilities

ORG. SETTING AND REPORTING: The Department of Operational Support (DOS) was established to provide end-to-end operational support, advisory services and other solutions to operating entities across the Secretariat, including departments, offices away from headquarters, peace operations, and regional commissions. The Regional Service Centre in Entebbe, Uganda (RSCE), was established in July 2010, following the adoption of General Assembly resolution 64/269. The Centre provides efficient, client-oriented and scalable services to its client entities. This includes transactional elements of human resources, finance, multimodal movement and control, personnel and cargo transport and information and communications technology (ICT) support. In addition to these services, the Office of the Director RSCE and support offices through the Deputy Director RSCE provides overall guidance on the operations of the RSCE including strategic planning, communication, budgeting, human resources management, property management, quality assurance and business intelligence, conference services, record keeping and archive management, audit response and risk management. For more information, please visit https://rsce.unmissions.org. These internships are located in the Client Service Section (CSS), Quality Assurance and Business Intelligence Unit (QABI) and Property Management Unit (PMU) in the Regional Service Center Entebbe. The Intern will work under the supervision of the Chief of Unit. DUTIES AND RESPONSIBILITIES: The intern will support business intelligence, reporting, knowledge management, and data analytics activities by: • Collecting, sourcing, mining, cleaning, and analyzing data from various sources to generate meaningful insights and support evidence-based decision-making. • Developing analytical reports, dashboards, and visualizations that inform operational and strategic business decisions. • Conducting quality assurance reviews of reports, data, and processes to ensure accuracy, consistency, and reliability. • Supporting the design, development, testing, implementation, and maintenance of Business Intelligence (BI) and reporting solutions. • Collaborating with business users and stakeholders to understand requirements and translate them into reporting, analytics, or business intelligence solutions. • Preparing and maintaining documentation, user guides, job aids, procedures, and other knowledge resources in accordance with established standards and templates. • Assisting in the preparation of management reports, presentations, and other business communication materials using Microsoft 365 applications. • Monitoring data quality and supporting data management activities to ensure the integrity, consistency, and usability of information. • Supporting end-users by assisting with troubleshooting, issue resolution, and the effective use of reporting and information management tools. • Performing other duties as assigned by the supervisor. COMPETENCES Professionalism: Knowledge of advanced studies in data science including data manipulation, analytics, and visualization as well as ability to source, clean and manipulate data from databases (SQL server, CSV, and other data sources. Ability to use data visualization tools such as Excel, Power BI to produce meaningful dashboards and be able to mine data and convert it into applicable insights. Shows pride in work and in achievements. Demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results. Is motivated by professional rather than personal concerns. Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Teamwork: Works collaboratively with colleagues to achieve organizational goals. Solicits input by genuinely valuing others' ideas and expertise; is willing to learn from others. Places team agenda before personal agenda. Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position. Shares credit for team accomplishments and accepts joint responsibility for team shortcomings. Planning & Organizing: Develops clear goals that are consistent with agreed strategies. Identifies priority activities and assignments; adjusts priorities as required. Allocates appropriate amount of time and resources for completing work. Foresees risks and allows for contingencies when planning. Monitors and adjusts plans and actions as necessary. Uses time efficiently.

Qualifications/special skills

EDUCATION: Applicants must meet one of the following requirements: a) Be enrolled in, or have completed, a graduate school Programme (second university degree or equivalent, or higher) in data science, statistics, mathematics, information technology, computer science, business information technology or related field; or b) Be enrolled in, or have completed, the final academic year of a first university degree programme (minimum Bachelor's level or equivalent) in data science, statistics, mathematics, information technology, computer science, business information technology or related field. WORK EXPERIENCE: No working experience is required to apply for the United Nations Internship Programme. Your training, education, course work or skills should benefit the United Nations during your internship. SPECIAL SKILLS Proficiency in Microsoft Office applications such as Microsoft Word, Power Point and Excel is required. Proficiency in standard office automation equipment is required. Knowledge of Programing languages in SQL, R, Python or similar languages to manipulate data is desirable. Ability to collect, clean, manipulate, analyze, and interpret data from multiple sources is desirable. Proficiency in data visualization, reporting, and dashboard creation using tools such as Power BI, Excel, Tableau, or similar platforms is desirable.

Languages

English and French are the working languages of the United Nations Secretariat. For this internship programme, fluency in oral and written English is required. Knowledge of French is desirable.

Additional Information

This internship is for an initial period of three (3) months, which may be extended to a maximum duration of six (6) months. The Intern will work full-time (5) five days, (40) forty hours per week, in person at the duty station. The intern will be expected to have the ability to work in a multi-cultural environment with sensitivity and respect for diversity. An impeccable record of integrity and professional ethical standards is essential. RSCE is committed to diversity and inclusion within its workforce and encourages all candidates irrespective of gender, nationality, religious and ethnic backgrounds, including persons with disabilities, to apply. THE MOTIVATION STATEMENT MUST INCLUDE: • Title of university degree you completed/ are pursuing; • Graduation date (when will you graduate or when did you graduate?); • Explanation of your interest in the United Nations Internship Programme; • Your availability for the internship; • Applicants are encouraged to list all relevant interests and skills particularly in the areas as follows: (a) Data manipulation, analytics, and visualization. (b) Awareness of using files (csv, excel), DB (SQL Server, MySQL, PostgreSQL), and other data sources for analytics purposes. (c) Familiarity with Excel, Power BI, Python, Tableau or R for visualization purposes or similar platforms. ASSESSMENT: Evaluation of potential candidates may include a written test, oral interview and reference verification.

Intern Specific text

Interns are not financially remunerated by the United Nations. Costs and arrangements for travel, visas, accommodation and living expenses are the responsibility of interns or their sponsoring institutions. Interns who are not citizens or permanent residents of the country where the internship is undertaken, may be required to obtain the appropriate visa and work/employment authorization. Successful candidates should discuss their specific visa requirements before accepting the internship offer.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

Regional Service Centre at Entebbe

Data Analytics and Business Intelligence Intern