Result of Service

The Senior Programme Management Consultant will support the Relief and Social Service Department (RSSD) in the continued implementation of the digital archive initiative. The assignment focuses on programme oversight, coordination, delivery tracking, risk management, and reporting. The programme is already under implementation. Reporting to the Director, RSSD the Consultant will review current progress, identify bottlenecks and delivery risks, coordinate follow-up across project contributors, support management decision-making, and complete the deliverables set out below. The consultant will provide advisory, coordination, planning, monitoring, and reporting support to strengthen programme delivery.

Work Location

To be negotiated.

Expected duration

The assignment is expected to be for 12 months, with the possibility of extension subject to programme requirements, satisfactory performance, and availability of funds.

Duties and Responsibilities

The Senior Programme Management Consultant will support the Relief and Social Service Department (RSSD) in the continued implementation of the digital archive initiative. The assignment focuses on programme oversight, coordination, delivery tracking, risk management, and reporting. The programme is already under implementation. Reporting to the Director, RSSD the Consultant will review current progress, identify bottlenecks and delivery risks, coordinate follow-up across project contributors, support management decision-making, and complete the deliverables set out below. The consultant will provide advisory, coordination, planning, monitoring, and reporting support to strengthen programme delivery. The consultant will: 1) Review the current status of the archive initiative, including workplans, deliverables, timelines, risks, contracts, stakeholder roles, staffing arrangements, and implementation challenges 2) Develop and maintain integrated delivery plans, schedules, risk registers, issue logs, dependency trackers, and reporting tools 3) Provide day-to-day coordination support across RSSD stakeholders, project teams, consultants, vendors, and service providers 4) Track progress regularly, including daily or near-daily follow-up on priority tasks, blockers, dependencies, and pending decisions 5) Identify delays, underperformance, resource gaps, and bottlenecks, recommending corrective action as appropriate 6) Support coordination of archive digitization, reading, validation, verification, metadata, investigative documentation, human verification, research support, and knowledge management activities 7)Track and support completion of the reading and verification of master card-related archive records 8) Support development of a model and completion plan for investigative factsheets 9) Facilitate coordination between archive and research stakeholders and technical or service-provider teams to ensure that tools and systems support RSSD requirements 10)Advise senior management on implementation priorities, risks, resource needs, governance arrangements, and future operating requirements 11) Support governance meetings, stakeholder consultations, donor reporting, budget reviews, procurement planning, and implementation reviews 12) Coordinate with the Communications Specialist, as required, to support dissemination of programme achievements, lessons learned, and knowledge products 13) Monitor programme performance, budget utilization, procurement timelines, vendor performance, milestones, risks, outputs, and deliverables against approved workplans 14) Prepare progress reports, briefing notes, presentations, donor reporting inputs, decision logs, management updates, lessons learned, and recommendations for future phases

Qualifications/special skills

EDUCATION An advanced university degree (Master's degree or equivalent) in a relevant field is required. A first-level university degree (Bachelor's degree or equivalent) in a relevant field, combined with an additional two years of relevant experience, may be accepted in lieu of an advanced university degree. Professional certification in project or programme management, archives, records management, digital preservation, information governance, or knowledge management is desirable EXPERIENCE A minimum of ten years of progressively responsible experience managing complex archive, research, information management, digitization, knowledge management, records management, or related programmes involving multiple interdependent activities is required Experience coordinating multidisciplinary teams, external service providers, vendors, and consultants across archival, research, operational, information management, or technical functions is required Experience managing programme integration, dependencies, risks, delivery tracking, budgets, contracts, reporting requirements, and stakeholder engagement is required Experience providing day-to-day programme coordination, performance tracking, issue escalation, and corrective action recommendations across complex implementation teams is required Experience supporting donor-funded projects and complex multi-stakeholder initiatives involving international organizations, academic institutions, cultural heritage organizations, development partners, or similar stakeholders is required Experience managing or supporting archival digitization, records validation, human verification, metadata, investigative documentation, research documentation, or structured information extraction processes is highly desirable Experience providing strategic advice to senior management on programme implementation, governance, risk management, financial oversight, and organizational priorities is highly desirable Experience with Human-in-the-Loop processes, data annotation, machine learning-enabled extraction, digital repositories, records management systems, metadata frameworks, or structured factsheet workflows is desirable Experience within the United Nations system, international organizations, or humanitarian and development contexts is desirable TECHNICAL SKILLS Strong programme and project management skills, including experience with complex, multi-stakeholder programmes with interconnected deliverables, is required Advanced proficiency in Microsoft Office applications and project management tools is required Strong knowledge of archive, records management, digitization, validation, verification, metadata, research documentation, or knowledge management processes is required Strong ability to maintain delivery trackers, risk registers, dependency logs, budget monitoring tools, and management reporting products is required Understanding of how digital tools, AI-enabled extraction, machine learning, and Human-in-the-Loop processes can support archive, research, validation, and knowledge management activities is desirable Knowledge of digital repository systems, metadata standards, and international standards in archives, records management, digitization, digital preservation, and information governance is desirable

Languages

Excellent command of written and spoken English is required.

Additional Information

The total remuneration for this assignment is fixed and non-negotiable at USD 120,000 per year

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

UNRWA - Programme Relief & Social Services - Headquarters Amman

Senior Programme Management Consultant (Archives, Digitization, and Research)