HR Senior Officer

In Latin America and the Caribbean, UNOPS operates across 23 countries, delivering high-impact solutions that drive sustainable development. UNOPS focuses on building and improving resilient infrastructure—including roads, bridges, public facilities, sanitation systems, and housing—to enhance quality of life and foster inclusive growth. UNOPS also supports public health by procuring essential medicines and medical equipment, ensuring broader access to healthcare services. By strengthening institutional capacities, UNOPS promotes transparent, efficient, and equitable public management. As a trusted partner to governments and development stakeholders, UNOPS aligns its interventions with national priorities, helping countries advance the Sustainable Development Goals through practical, results-driven support.

Since 2004, UNOPS has partnered with the Government of Haiti, UN agencies, and international organizations to deliver high-quality project management, procurement, logistics, and technical services. With a strong focus on infrastructure and service delivery, UNOPS provides engineering expertise and governance support to implement projects that improve the lives of Haitians. The Haiti Country Office has played a key role in advancing critical infrastructure, including hospitals, roads, renewable energy systems, and housing. It has also supported the health sector by procuring essential medical equipment, ambulances, and other supplies. In recent years, UNOPS has delivered large volumes of IT equipment, vehicles, and goods to support institutional capacity. These efforts are aimed at strengthening public services and contributing to Haiti’s sustainable development.

The Haiti Country Office is undergoing an operational transition aimed at bringing support functions closer to project delivery locations. The HR Senior Officer will play a key role in supporting workforce continuity, staff engagement and effective HR service delivery throughout this transition, in close coordination with the Regional Office.

This is a NON-FAMILY DUTY STATION.

*Previous experience in Haiti or in the Latin America and the Caribbean region will be considered an asset.

The HR Senior Officer serves as the Office’s HR Lead, ensuring the consistent application of UNOPS HR policies, rules, and procedures across assigned countries/ geographic areas of operation. The role supports the effective management, implementation, and oversight of key HR service lines - such as recruitment, contract administration, policy interpretation, learning, and personnel realignment - in close coordination with stakeholders in the Regional Office and HQ, and in alignment with client needs.

Policy Development and Implementation Support

• Contribute to HR policy development and corporate initiatives by providing data-driven insights on workforce trends, risks and opportunities, and by sharing country-specific best practices.
• Maintain a strong understanding of the Office’s financial and operational priorities, and, in consultation with management, lead the implementation of corporate HR strategies and initiatives.
• Design and lead HR projects and initiatives that align with corporate HR strategy and support the achievement of organizational goals.
• Collaborate with leadership to develop and implement workforce planning initiatives that promote efficient service delivery and optimized workflows; monitor workforce status and emerging trends.
• Communicate changes in HR policies and the rollout of new initiatives to both management and personnel, offering guidance and support as needed.
• Maintain, or oversee the maintenance of, HR analytics and data parameters to support informed decision-making within the Office.

HR Advice

• Provide strategic guidance on the application of HR policies in people management, proactively assessing and anticipating HR needs to deliver value-added, consultative support to management on personnel-related matters.
• Design, deliver and model HR services, programmes and communications that enhance the experience of prospective and current personnel, as well as UNOPS partners.
• Collaborate with corporate HR teams to advise, support and mediate on sensitive and complex issues, including grievances, potential code of conduct violations, harassment, abuse, workplace disputes, performance improvement plans, and other personnel relations matters.
• Promote line management accountability in the implementation of HR policies and effective team leadership, providing coaching and guidance to strengthen supervisory capabilities and foster constructive, two-way communication between managers and their teams.
• In collaboration with management, support continuous improvement and professional development by advising on, planning, and monitoring learning and development activities.
• Partner with leadership to advance institutional gender and diversity priorities by offering education and guidance on equity, compliance, inclusion, and diversity-related matters.

Talent Acquisition and Management

• Oversee the implementation of talent acquisition and management policies and processes, including job classification, recruitment, onboarding, performance management, learning and development, fee/ salary and benefits administration, and contract administration.
• Coordinate the effective administration of various contractual modalities, including loans, exchanges and secondments, ensuring smooth engagement and collaboration with relevant partners.
• Collaborate with corporate HR teams to lead personnel realignment exercises, such as job fairs, ensuring timely competency mapping, sourcing, selection, placement and transition of talent.
• Identify critical talent needs and develop comprehensive, forward-looking plans to attract, develop and retain key talent. Leverage workforce planning tools and recruitment strategies to ensure timely and inclusive hiring aligned with organizational goals.

Team Management

• Oversee the HR team to ensure the effective delivery of high-quality HR services and results across the assigned countries/ geographic areas of operation.

Knowledge Building and Sharing

• Support the organization, facilitation and delivery of training and learning sessions on HR topics.
• Participate in knowledge-sharing initiatives and Communities of Practice (CoPs), contributing insights and lessons learned from HR project implementation,
• Conduct research on HR-related topics and contribute to the drafting of reports, summaries and briefing notes.

Required

• Bachelor’s degree (or equivalent) in any discipline with 4 years of relevant experience OR
• Master’s degree (or equivalent) in any discipline with 2 years of relevant experience is required.

Desired

• A globally or nationally recognized professional certificate in Human Resource Management (HRM) is desired.

Required

• Relevant experience is work in recruitment, HR contract administration, employee relations, organization design and development, or related areas.
• Experience in the use of collaboration and productivity tools (e.g. MS Office, G-Suite, etc) and web-based management systems is required.

Desired

• Experience of working in multicultural environments or UN system organizations in a developing country is desired.
• Experience in development or humanitarian contexts is desired.

• UNOPS does not accept unsolicited resumes.
• UNOPS will at no stage of the recruitment process request candidates to make payments of any kind.
• Applications to vacancies must be received before midnight Copenhagen time (CET) on the closing date of the announcement. Applications received after the closing date will not be considered.
• Only shortlisted candidates will be contacted and invited to proceed to the next stage of the selection process, which may include various assessments.
• UNOPS embraces diversity and is committed to equal employment opportunity. Our workforce consists of a wide range of nationalities, cultures, languages, races, gender identities, sexual orientations, and abilities. We strive to sustain and strengthen this diversity, fostering an inclusive working environment where all personnel are treated with respect and have equal access to opportunities.
• UNOPS evaluates all applications based on the skills, qualifications and experience outlined in the vacancy announcement. We are committed to a fair and transparent selection process and welcome diverse perspectives, including those of women, indigenous and racialized communities, individuals of diverse gender identities and sexual orientations, and persons with disabilities.
• We are committed to enabling all candidates to perform at their best during the assessment process. If you are shortlisted and require support or reasonable accommodation to complete any assessment, please inform our human resources team upon receiving your invitation.
• UNOPS has zero tolerance for sexual exploitation and abuse (SEA), sexual harassment, and other forms of abusive conduct, including discrimination, abuse of authority, and harassment. To uphold these standards, background checks are conducted for all final candidates to help ensure that individuals with a history of such conduct are not hired. By applying for a position with UNOPS, candidates acknowledge and consent to these verification processes.
  

• For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post.
• For retainer contracts, you must complete a few mandatory courses (they take around 4 hours to complete) in your own time, before providing services to UNOPS. Refreshers or new mandatory courses may be required during your contract. Please note that you will not receive any compensation for taking courses and refreshers. For more information on a retainer contract here.
• For more details about the contract types, please click here.
• All UNOPS personnel are responsible for performing their duties in accordance with the UN Charter and UNOPS Policies and Instructions, as well as other relevant accountability frameworks. In addition, all personnel must demonstrate an understanding of the Sustainable Development Goals (SDGs) in a manner consistent with UN core values and the UN Common Agenda.
• It is the policy of UNOPS to conduct background checks on all potential personnel. Recruitment in UNOPS is contingent on the results of such checks.